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Adam Storer

Research Findings

What explains racial/ethnic inequality in job quality for low-wage frontline workers in the service sector?

February 11, 2021

In the wake of George Floyd’s death and the resulting Black Lives Matter protests in the summer of 2020, many in the United States have become increasingly concerned not only with police brutality, but with the impact of systemic racism in the United States.

One important aspect of systemic racism comes in the form of job quality. There are significant gaps between white and Black or African American, Hispanic or Latino/Latina, and other racial/ethnic minority workers in the United States in this regard. White workers, for instance, tend to receive better pay, more fringe benefits, and have an easier time getting hired than workers of color.

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