Research Findings

Men, flexible work, and caring for the family: is the gig economy the answer?

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October 21, 2026

In Australia, as in many other developed market economies, fatherhood ideals are shifting with some fathers wanting to be involved in caring for their children. Access to flexible work, which enables men to make choices about ‘when’, ‘where’ and for ‘how long’ they engage in work-related tasks, is key to supporting this shift. But not all work can or will provide this flexibility.

While scholars contest the flexibility of gig work due to the use of algorithmic management, offers to incentivize worker behaviour, and the fact that the availability of the work is subject to customer demand, on-demand gig work platforms like to portray themselves as enablers of flexible work. For example, one of the largest platforms, Uber, markets itself as offering a flexible  alternative for workers seeking greater control over their schedules.

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Research Findings

Uber looks new, but its roots run through Amway and McDonald’s

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September 18, 2026
Image: Historic McDonald’s location in Fresno, photo by Bobak Ha’Eri via Wikimedia Commons, licensed CC BY 3.0.

Uber likes to market itself as the future of work.

In a recent article, we argue that it also belongs to a much older American story: a line that runs from multi-level marketing organizations like Amway, through franchises like McDonald’s, to today’s platforms.

We call that longer history sponsored entrepreneurship. These are business models that invite people to act like independent entrepreneurs while supplying the brand, product, infrastructure, or operating system from above.

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Research Findings

Undervalued Work, Replaceable Worker: What AI Reveals about Emotional Labor


August 12, 2026
Image: Amber-1 livestreaming for a top skincare brand. Screenshot by the author.

Just after midnight in a Hangzhou, China livestreaming studio, a woman sells skincare to an audience of strangers. Her name is Amber-1. She blinks, tilts her head, and holds eye contact a beat too long as she works through her pitch in polished, tireless Mandarin: “This cream is what every girl dreams of. This is our star product. Its ingredients are…” She will keep going until sunrise, because Amber-1 is an AI avatar, and she never needs to sleep.

Viewers notice. “Robotic,” one writes. “Fake,” “AI,” others chime in. They are right, and in this studio it does not matter. By morning, Amber-1 will have sold roughly 60 percent of what her human predecessor sold in the same overnight slot, at a fraction of the cost. Within months, the agency that runs this channel will cut its roster of human streamers from six to two.

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Research Findings

Making meaning of socioeconomic insecurity in Spain and the U.S.


July 29, 2026

Mario and Emma, two young college graduates in Spain and the U.S., were both unemployed, having trouble making ends meet, and dependent on financial support from their families. They shared similar experiences with “socioeconomic insecurity” (defined as employment precarity and economic instability). But, as they talked to me about their experiences and plans, they revealed very different perceptions of how insecurity textured their lives. For instance, Mario described a sense of being stalled waiting for better conditions: “There’s a lot of plans we can’t make now, and we have to hang on with what we have.” Emma, in contrast, described a sense of being in constant movement, trying to figure out a way forward: “You go with the flow and you make it work no matter what.”

In my recent article, published in Work and Occupations, I sought to understand these cross-national differences. I asked: How do people perceive socioeconomic insecurity? Where do their perceptions come from, and what are the consequences?

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Research Findings

Kinship interlocks: How elite families stay elite for generations


July 15, 2026
Image: Kennedy family portrait, July 1938. Dorothy Wilding via Wikimedia Commons (in the public domain).

We are living in a new Gilded Age. A tiny sliver of the population gets richer and more powerful every day. Most of these billionaires and politicians want what elites have always wanted: to ensure their kids inherit their elite status.

Some will successfully entrench their families in the upper class, and some won’t.  In a new study, I ask how some elite families successfully entrench themselves in the upper class while others don’t. I argue that individual control over vast fortunes does not in and of itself guarantee elite heirs.  Upper-class entrenchment is a collaborative family project that cannot be reduced to wealth alone.

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Research Findings

The Platform Paradox: How Platform Workers Experience Freedom and Control at the Same Time

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June 21, 2026
Image: Photo by Oberon Copeland on Unsplash.

In 2020, more than two million platform jobs were added to the U.S. economy. Workers are drawn by the prospect of flexibility in a job without fixed schedule and the potential to earn money on-demand.  Yet the same apps that promise independence often leave workers dealing with low pay, uncertainty, and long hours.

In a recent article, we argue that this tension, between rhetoric and reality, it is central to how platform work operates.

We call this tension the platform paradox: platforms invite workers to see themselves as independent entrepreneurs while quietly tightening control over how they work, present themselves, and spend their time.

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New book

Walmart: Made in China


June 4, 2026

It is hardly news Walmart’s U.S. store shelves are filled with commodities made in China. Less recognized is the extent to which Walmart’s retail operations in China were thoroughly remade to adapt to that country’s labor regulations and unions, urban landscapes, consumer cultures, and post-socialist institutions. A stroll through Walmart’s aisles in Shenzhen, Beijing, or Shanghai, may convey the opposite impression: giant images of Sam Walton hover over customers, and yellow smiley faces line the aisles, while the slogan “Save Money, Live Better” invokes a budget version of the American dream extended to all.  But the ubiquitous Americana is more ornament than substance, draped over a retail model fundamentally reshaped by China itself.

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Book review

Political Roots of the Amazon Economy: A Review of Kathleen Thelen’s Attention Shoppers!


March 2, 2026

The burgeoning literature on the platform economy has shown us a great deal about how digital technologies have reshaped the distribution of power within contemporary capitalist societies. But this literature has exhibited two notable weaknesses: the rarity of historical approaches (especially notable in the literature on gig work, which has heavily relied on interview and ethnographic methods) and the tendency to neglect political influences, (which have often hastened the growth of high tech firms in myriad ways). Both of these limitations are addressed in Kathleen Thelen’s new book, Attention Shoppers! American Retail Capitalism and the Origins of the Amazon Economy. Though it does not deal with platform capitalism as its central focus, the book provides a rich comparative-historical analysis of the political structures that have led to the dominance of retail giants like Walmart and Amazon. The result is a model of skillfully executed scholarship that holds important lessons for scholars and activists concerned with the ascent of the digital behemoths that have come to dominate so many facets of our everyday lives.

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Research Findings

Fuzzy boundaries and the power of ambiguity


January 26, 2026

Organizations invest heavily in systems meant to ensure fairness—competency models, structured interviews, standardized performance reviews, and carefully crafted criteria for promotion.

Yet anyone who has spent time inside a workplace knows that decisions rarely follow the prescribed rules. A candidate isn’t quite the “right fit.” An employee “lacks presence.” A manager can’t quite “see” someone in a leadership role. These intuitive, seemingly harmless phrases reveal something deeper about how advantage is sustained.

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